This Refund and Cancellation Policy ("Policy") governs the refund and cancellation procedures for services provided by RentIt Technologies ("RentIt", "we", "our").
1. Service Information
RentIt is a property management platform that helps landlords and tenants manage their rental properties. Our service is currently free to use.
2. Cancellation of Services
2.1 How to Cancel
RentIt does not currently offer in-app self-service cancellation. To cancel your account, email sahavasa.com@gmail.com with "Cancel Account" in the subject line. See our account deletion instructions for full details on what happens to your data.
2.2 Effect of Cancellation
- Your access to the service will be immediately terminated
- All data is retained for 30 days post-cancellation
- After 30 days, data may be permanently deleted (as per our data retention policy)
- You can export your data before cancellation
2.3 Reactivation
- You can reactivate a canceled account within 30 days
- After 30 days, you'll need to create a new account
- Previously entered data will be available if reactivated within 30 days
3. Special Circumstances
3.1 Technical Issues
If you experience extended service downtime or technical issues:
- Contact support immediately with details of the issue
- We will work to resolve the issue as quickly as possible
- Service credits may be offered at our discretion for significant disruptions
3.2 Service Termination by RentIt
If we discontinue the service:
- You will receive 60 days' notice
- You will have time to export your data
4. Dispute Resolution
4.1 Service Disputes
If you have concerns about our service:
- Contact sahavasa.com@gmail.com with your case details
- Our team will review your request within 5 business days
- You may escalate to management if not satisfied
- Final decisions are communicated within 10 business days
5. Contact Information
For all cancellation queries, contact us at:
- Email: sahavasa.com@gmail.com
- Phone: +91-7795825545 (Monday-Saturday, 9 AM - 6 PM IST)
6. Changes to This Policy
We may update this Refund and Cancellation Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified policy.
7. Governing Law
This Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.
For any questions, email us at sahavasa.com@gmail.com with your inquiry details.