Privacy Policy

RentIt Technologies ("we", "our", or "RentIt") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform and mobile application.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us, including:

• Name, email address, and phone number
• Property address and details
• Lease and rental agreement details
• Communication records and maintenance requests
• Profile photos and identification documents (if provided)

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (if you grant permission)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our property management services
• Facilitate communication between landlords and tenants
• Send notifications about rent due dates, maintenance requests, and account updates
• Generate reports and analytics
• Improve our services and develop new features
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

• Cloud hosting providers (AWS) for data storage
• Email and SMS service providers for notifications
• Analytics providers to improve our services

3.2 Other Users

• Landlords can see tenant information for their properties
• Tenants can see property and landlord contact information
• Maintenance vendors may see property and request details when assigned

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulations, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest (SSL/TLS)
• Secure cloud infrastructure (AWS)
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Lease records are retained for 3 years after lease termination.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing emails
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at sahavasa.com@gmail.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our platform
• Improve user experience
• Analyze platform performance

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information is stored on servers located in the United States (AWS, Virginia). If you access our services from outside the United States, your data will be transferred to and processed in the United States. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification (for material changes)
• Displaying a notice in the app

The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: sahavasa.com@gmail.com
• Phone: +91-7795825545
• Address: RentIt Technologies, Bangalore, Karnataka, India

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.